Last Updated: 30th October 2023

1. Introduction

Welcome to Pro-Serve Tennis Ltd ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

2. Information We Collect

2.1. Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and billing information when you use our services or subscribe to our newsletter.

2.2. Non-Personal Information: We may also collect non-personal information, such as browser type, device type, and website usage data, through cookies and similar technologies.

3. How We Use Your Information

We may use your information for the following purposes:

3.1. To provide and improve our services, including booking tennis holidays and providing relevant information.

3.2. To communicate with you, respond to your inquiries, and provide customer support.

3.3. To send you newsletters and promotional materials if you have opted to receive them.

4. Data Sharing

We may share your information with:

4.1. Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services.

4.2. Legal Requirements: We may disclose your information if required by law or in response to a legal request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

6. Your Choices

You have the following rights regarding your personal information:

6.1. Access: You can request access to the personal information we hold about you.

6.2. Correction: You can request corrections to inaccurate or incomplete personal information.

6.3. Deletion: You can request the deletion of your personal information in certain circumstances.

6.4. Opt-Out: You can opt out of receiving marketing communications at any time.

7. Security

We take reasonable measures to protect your personal information. However, no data transmission or storage can be guaranteed to be 100% secure.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Please check the "Last Updated" date to see when the policy was last revised.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info@proserve-tennis.co.uk or +44 7986 361821 UK mobile phone.